Product Operations Engineer - Remote Jobs in Lisbon, Portugal

About UsAt Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data.For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.We have recently formed a Product Operations team with the goal of delivering consistent product performance, and resolving issues through proactive monitoring and early intervention before customers are impacted. Our product operations engineer will be an active contributor analysing data, enhancing our monitoring and ensuring that our products run smoothly, delivering consistent, reliable performance for our customers. Another key feature of this position will be provider management. This is a junior/low-mid position reporting to the Product Operations Manager.Roles amp; Responsibilities:This individual will be part of a team who have the following as core responsibilities:Monitoring Product Performance amp; maintaining agreed benchmarks.Establish KPIs and Quality of Service (QoS) standards by product (ensure efficiency and success in meeting organization goals)Generate reports on KPIs and SLAs

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