Head of Customer Success Jobs in Munich, Germany


About AriadneAriadne is a Munich based company, founded in 2019, that leverages its award winning, proprietary technology to provide real-time, privacy focused crowd analytics that lead into actionable insights, while also enabling unique user engagement tools. We do that with the highest possible accuracy at the fraction of the cost compared to legacy technologies. Serving many customers amp; organizations already in 18 markets across 4 continents, we're committed to scale-up and enable even more ones to thrive via our technology and solutions. Joining Ariadne means becoming part of a team that aims to empower people, businesses, and societies, with meaningful people flow data that lead them to well-informed decision-making. At Ariadne, we value innovative ideas, personality, ambition, and an open mind. Different lifestyles and cultural backgrounds are appreciated. Ariadne’s team comes from different nationalities, all working together inclusively and respectfully. RequirementsThe RoleWe’re looking for a candidate that will lead our Customer Success team of, currently, four individuals. They will be focused on all our existing accounts across key verticals such as airports, retail, shopping malls, smart cities, in support of Ariadne’s customer onboarding and project implementation plan. The person will develop a strong partnership with the sales, engineering, product management and delivery teams to ensure that from pilot to roll-out, the customer will be delivered the promised value from Ariadne’s solution. They will also be responsible for our platforms’ adoption at customer user level, secure customer retention upon contract renewal as well as extracting further value from existing customer base. This role requires a self-motivated person excited to dig into new technologies and help shape the future of actionable insight generation from capturing people flow. Ideal Profile amp; ResponsibilitiesRelated experience working in a Customer Success role.

Original jobs : https://de.mustakbil.com/jobs/job/863851