Accounts Receivable Specialist US Jobs in New York, United States

#LI-RemoteCiteline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical Ramp;D and commercial decisions, our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs. From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes. Now, Citeline is proud to be a part of?Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient. Job DescriptionSuccessful contact and collection on customer accounts and past due invoicesProper posting of customer paymentsProcessing customer creditsFosters strong relationships with Sales, Operations, and Customer Service to resolve delinquencies and address credit riskAssist with end-of-month closing duties to include, cash application, billing, and reporting analysisAnswering general questions regarding account status.Assist in adjustments (within eligible guidelines), including misapplied payments, overpayments, customer reconciliations, etc.Monitor Aging Report to identify unapplied payments and creditsMaintain databases and spreadsheets, updating information as neededPerform customer account research with the ability to analyze and resolve payment related issuesRespond to email and letter requestsSupport Leadership AR reporting and analysis requests as neededWork cross-functionally with Sales, Sales Operations, and Order ManagementWork on special projects when assigned by management

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