Customer Care Agent | Start Date: 13 February 2023 Jobs in Taguig, Philippines

Are you ready for a Career Jump?Do you like to connect with people? Do you like a role that is varied requiring you to offer a service on multiple levels?We are looking for bright talent to join our amazing Mobile Account at Transcosmos McKinley Hill Manila!Successful candidates will be responsible for handling service support calls, as well as promote and cross sell value added services to various customers!Come and be a part of Transcosmos as we have a long history of over 45 years’ experience in outsourced services. Originally established in Japan, and since then we’ve expanded throughout Southeast Asia and the rest of the world. We currently have over 100 operating centres across 14+ countries, supporting over 30 languages and counting. Transcosmos solutions serve 2,500 clients around the world and as an outsourced solution provider ranked 33rd among the top 100 global outsourcing companies.As well as the fantastic opportunity to partner with huge global brands and pursue an exciting career with a rapidly growing BPO leader, transcosmos pride itself on a fun, healthy, safe and encouraging work environment in the premium district of Mckinley Hill, Taguig.As a Customer Care Agent you would be responsible for the primary liaison for assisting customers with billing related questions, educating customers on the offered services and system capabilities in a fast paced, highly demanding and rewarding environment. RequirementsMinimum Qualifications:• At least high school graduate.• Good to excellent English communication skills.• Highly customer-focused.• 1 years’ experience in the BPO industry.• Flexible to work on a shifting schedule / Grave yard shifts. If this sounds like you then apply within!Key Benefits:15 days during your first year of service + Public holidays Life And Accident InsuranceMedical InsuranceERP Scheme

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