Front of House - Madisons Fitness, Haywards Heath Jobs in Haywards Heath, United Kingdom

Our prestigious fitness brand is seeking a motivated, confident and highly organised Front of House host to join our team. We are looking for someone who thrives on exceptional customer service. Someone who is able to bring big energy to work every day and who is not afraid of an early start and some long hours.The focus of responsibility will be acting as Front of House - this means being the first point of contact for all current and prospective members, providing outstanding ongoing customer care.Madisons is a boutique fitness studio offering both personal training, and strength, cardio and hybrid group fitness classes. Situated in the heart of Haywards Heath, we offer premium facilities and membership options to suit all lifestyles.A front of house role at Madisons isn’t just about covering reception, it’s about buying into our values, living and breathing them every day, being passionate about fitness and delivering the highest standards of customer experience from the second you greet someone.The right candidate must be able to commit to early starts (6 and 7am) and must be available to work on Saturdays. The role will entail working five days a week on varying shift patterns that include Saturdays.ExpectationsAs a Madisons Front of House you would be expected to:Have energy, personality and a positive attitudeBe polite and courteous at all timesBe passionate about health and fitnessBe proficient with MS Office, including Word and ExcelHave excellent verbal and written communication skills Value attention to detail and accuracyBe confident and professional with exceptional customer service skillsHave the ability to multitask and maintain a flexible and organised approach in a busy, fast-paced environmentHave complete discretion when dealing with confidential work and difficult situationsBe prepared to work as part of a team and ‘muck-in’ when necessary.

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