Customer Service Officer Jobs in Singapore, Singapore

Liaise customers from walk-in, phone call, email, whatsapp, wechat,to ensure professionalism and a positive experience to customers;Maintain good relationship with company's key channel customers;Work closely with company's other department's like last-mile delivery team, warehouse team in order to provide excellent service quality to customers;responsible to monitor the "pre-sell" and "after-sell" cases are resolved;Ensure to work accurately and timely as SOP and KPI;Reviews monthly operational performance and provide solution to improve service standard;

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