Technical Writer Jobs in Atlanta, United States

MessageGears is the first and only customer marketing platform that connects directly to our customer’s enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We’re disrupting an industry by providing a solution that gives marketers complete control over their multi-channel programs through advanced technology. Our product is solving marketing challenges for Enterprise customers that undoubtedly reach every candidate applying for this position. MessageGears is seeking an experienced technical writer to support our expanding portfolio of products. As part of our highly collaborative team working with our Product, Engineering, and Client Success teams, you will work to create technical documentation that helps our customers use our products to achieve their goals.RequirementsAbility to identify and understand customer needs and to envision how customers would use the product.Ability to develop strategy for information architecture and documentation infrastructure.Ability to learn and understand complex technical concepts, and to explain these concepts clearly and concisely.Manage complex documentation projects and balance multiple tasks in a dynamic environment.Ability to obtain information through research, interviews, and experimentation.Understanding of technical writing principles like single sourcing, content reuse, and dependency limiting.Ability to work in a team environment and collaborate with other teams including Engineering, Product Management, and Marketing.Exceptional organizational skills to allow you to manage multiple projects with competing deadlines.Familiarity with programming languages and APIs.Experience using a command-line interface (CLI) desired.

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