Specialist Systems Engineer, Enterprise Services Jobs in Amman, Jordan

Our Culture:At STS we are proud of our culture and how it drives everything we do. We are looking for individuals who share our values and want to be part of a unique and engaging culture that revolves around collaboration and innovation. If you are looking for a role where you can drive engagement and excellence across teams through commitment and collaboration, and are someone who is customer-centric and appreciates an organization with uncompromised integrity that focuses on employee engagement then read on to learn more about how you can become part of the STS family.Duties and Responsibilities:Project Planning and DesigningCreate implementation plans, and designs and generate detailed technical implementation reports for each undertaken project.Generate design, implementation, disaster recovery, and other technical documents if required.Stay current on industry trends and new technologies and recommend future initiatives.Install new products and apply performance and security procedures.Supervise the migration of existing solutions and apply needed updates.Complete configuration and upgrading based on the design and specifications of client proposals.Supervise the administration of systems and servers to ensure the availability of services to authorized users.Complete integration and test the applications and systems.Maintain and submit accurate implementation reports, test reports, and other documents as required on a project basisProvide timely status reports to supervisors and project managers.Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support.Follow-up on major accounts in terms of technical support and proactive support service.Maintain applications, and operating systems and perform various preventative maintenance tasks for clients.Provide hands-on training to the customer Knowledge Transfer.Run Instructor-led classroom training.Provide post-implementation consultation by analyzing operational needs and proposing technical solutions based on customer requirements

Original jobs : https://jo.mustakbil.com/jobs/job/871544