FinCrime Operations Lead (CDD/EDD) Jobs in Luxembourg, Luxembourg

Our CompanySatispay is an Italian Scale-up operating in the mobile payment industry. Having created a payment system independent from debit and credit cards, Satispay allows users to pay stores or friends from their smartphone. Our offices are in Milan, Luxembourg City and Berlin.More than just an App, Satispay is a Company, a group of creative, curious, enthusiastic people determined to make an impact in everyday life!Simplifying payments to improve everyone’s life is the vision driving our strategy. Do it smart, Be Responsible, Believe are the values in the core of our Business, see more about our Culture: you want to know more about us, give a look if you still don’t have a Satispay account, download the app and sign up with the promo code TALENT.What you will be doingThe Financial Crime Operations department is at the forefront of Satispay’s efforts to combine regulatory requirements with a great user experience. As part of our first line of defence, the FinCrime Operations Lead works closely with the Onboarding and Customer Care teams - to improve the KYC experience of our Consumers and flag potential concerns - and with the Fraud and Compliance teams, to ensure that our network stays safe. As a FinCrime Operations Lead (CDD/EDD), focused on our private users, you will:Review complex users’ verification cases, having a deep understanding of Satispay services and their risks;Perform EDD on users through a variety of data sources (e.g. websites, social media, financial statements, etc.);Perform PEP and Adverse Media screening and escalate partial and positive matches to the Compliance AML team;Oversee our outsourced due diligence activities and make sure that the outsourced teams are always up to date with the latest procedures and emerging risks;Provide continuous feedback to Tech amp; Product teams about our users’ onboarding journey, advising on new verification methods, UX enhancement;Lead a team of FinCrime Operations Analysts, managing the daily performance and conducting regular one to ones and performance reviews.

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