Communications Specialist Jobs in Johannesburg, South Africa


We have a unique opportunity for an interim Global New Business Intake (NBI) Communications Specialist to support the implementation of a significant transformation program. This position will report to the Global Head of Operational Efficiency and the NBI Program Director for the implementation of the IntApp Open System and the deployment of a series of improvements to this system and processes. The incumbent will help drive the success of this transformation program by developing and executing a strong communication program to make Dentons employees and Partners aware of what to expect, prepare them for the changes and then maintain dialogue on the new end state. This role will work with Dentons’ NBI professionals across 16+ countries and 10+ functions. The incumbent will collaborate with people managers, Global and Regional NBI teams and will support the comprehensive needs of a highly diverse and highly professional global team. This is a new role created to support an integrated Global Team.This Program is a truly global program supporting a consistent approach to risk and the Global Business Acceptance Policy. This is critical to the efficient operation of the global Firm, allowing new business to be set up quickly both within and across regions. It will also support business insight, giving a forward view of incoming business and a greater insight into sources of business.Why Dentons is differentThe legal profession is changing rapidly and Dentons is leading the way in advancing change for the benefit of clients. We are purpose-led to challenge the status quo, delivering consistent and uncompromising quality and value to our clients in new and innovative ways. With over 20,000 individuals in more than 190 offices, the opportunity is huge.Dentons continues to receive external awards and recognition, including for our continued international expansion over the last 12 months; for ground-breaking innovation through the development of Nextlaw Labs and Nextlaw Global Referral Network; and for success in advising clients across multiple regions. Dentons is also a leader on the Acritas Global Elite Brand Index and a BTI Client Service 30 Award winner. Against such rapid growth and change, this role offers the successful individual the chance to play a significant role and make their mark in supporting the successful implementation of this global program.Primary Responsibilities Work with the Global Head to develop a communications strategy, objectives, and plan to support effective development and roll out of the NBI program. Work with Global and Regional stakeholders to identify subject matter areas and develop content to raise awareness of the program, clearly and simply explain what is changing, benefits, etc. to enhance the success of the program.Develop effective channels of communication and monitor reach of readership across the firm.Support the Global Head with creating insightful, accurate and compelling leadership reports and presentations as needed.Work with Global and Regional NBI teams to enhance the current NBI training program. This may involve collaborating with the Global Director to understand changes to existing processes and system functionality, and then refreshing training materials accordingly.Create a mechanism to monitor the training uptake across the firm, areas where additional support is needed, and report to leadership on the impact of the training.Identify continuous improvement opportunities.

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