Collections Manager Jobs in Doral, United States

This position has an extremely high telephone and customer service exposure and must be able to handle a great deal of pressure and possess a high level of professional persistence and tactful performance in the collection and reconciliation function of Accounts Receivables. This position is customer-centric focus working closely with clients, team members and management to monitor and ensure timely payments.DUTIES AND RESPONSIBILITIES:Develop and maintain a trusted advisor relationship between Company and our client.Ensure all daily, weekly and monthly operational goals and key performance metrics are met.Identify and manage collection trends which delay collection and provide guidance and recommendations in order to avoid bad debt loss.Submit account statements to customers and perform collections duties.Obtains and emails invoice copies along with supporting documentation (such as POD) for customers, as requested.Notifies or locates customers with delinquent accounts and attempts to secure payment by determining reason for overdue payment.Records information about financial status of customer and status of collection efforts.When payments are received, verify amounts paid to customers account.Researches and processes customer claims of invoice payment.Assist with account reconciliation as well as to prepare adjustments, bad debts, etcWork with operational division management to resolve billing and payment disputes.Review aging reports to further review credit limits and/or terms.Assists with related special projects.Performs additional job-related duties as assigned.

Original jobs :