Client Success Analyst Jobs in Bangui, Philippines

As part of the Client Success team, you will be working directly with the Client Success Lead in supporting our corporate clients in an effective rollout and implementation of Intellect as their mental health benefits solution. In this role, you're excited by engaging with clients, using data to drive insights into actions, and delivering results.This role will be a great fit for you if you are a doer, who is passionate about making a difference in the mental health space, enjoys the complexity of the client experience and have the ability to take an ambiguous task and solve it.Develop an understanding of the metrics that drive Client Success, manage client metrics, and communicate data-driven recommendations to guide execution of goals.Provide project management and manage day-to-day CS operations tasks (e.g., reporting, analysis)Collaborate with cross-functional teams (commercial, marketing, product, tech, operations, clinical) to implement process improvementsDirectly contribute to Client Success strategy drive continuous process and workflow improvements.Design and implement custom strategy and journey orchestration in the rollout and implementation of Intellect for our clients.Produce insights reports on the product utilisation and employee wellbeing.Collaborate with our internal team to plan, develop, and deliver engaging campaigns and webinars/workshops for our corporate clients.Ad-hoc projects that support the team as we are growing fast!Leave clients feeling supported and delighted after every interaction

Original jobs :